ct66's Privacy Policy

01. Introduction

ct66 is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users with great seriousness. ct66's Privacy Policy clearly defines what types of information we collect, why we collect it, how we use it, and how we keep it secure.

By creating an account or using services on our platform, you accept all the terms of this Privacy Policy. This policy is consistent with and complementary to ct66's Terms and Conditions.

We believe that transparency is the foundation of trust. That is why ct66 is always committed to keeping you informed about how your information is being handled.

02. What Information We Collect

ct66 collects only the information necessary to provide our services, ensure security, and improve the user experience.

2.1 Personally Identifiable Information

During the account registration and verification process, we may collect:

• Full name and date of birth
• Email address
• Username and password (in encrypted form)
• National ID card or passport details (for identity verification)
• Bank account or mobile banking number (for transactions — such as bKash, Nagad, Rocket)

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device information
• Browser type and version
• Operating system information
• Pages visited and click history
• Duration of time spent on the platform
• Log files and error reports

2.3 Transaction Information

All financial information related to deposits and withdrawals — such as transaction amount, time, method, and status — is securely recorded. This information is used solely for fraud prevention, accounting, and regulatory compliance.

03. Purpose of Data Use

ct66 uses the collected information for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals (via bKash, Nagad, Rocket)
• Providing customer support services
• Preventing fraud and unauthorized activity
• Ensuring legal and regulatory compliance
• Improving platform functionality and security
• Providing a personalized gaming experience
• Informing you about relevant promotional offers and bonuses (with your consent)
• Ensuring responsible gaming

04. Data Sharing and Disclosure

ct66 does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

4.1 Legal Requirements

It is our legal obligation to disclose information in response to applicable laws of Bangladesh, judicial orders, or valid requests from government authorities.

4.2 Service Provider Partners

Only the necessary information may be shared with trusted technology and payment partners who assist in operating our platform. These partners are contractually bound to comply with our privacy policy.

4.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activity.

05. Cookies and Tracking Technologies

The ct66 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.

5.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain your login session, ensure security, and keep the platform running normally.

5.2 Functional Cookies

These cookies are used to remember your preferences, language selection, and usage patterns.

5.3 Analytics Cookies

These cookies are used for statistical analysis of the platform and to improve the user experience. The data collected is completely anonymous.

You can disable cookies at any time through your browser settings. However, disabling cookies may cause some features of the platform to not work properly.

06. Data Security Measures

ct66 has implemented the most up-to-date technical and organizational measures to protect your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption
• Encrypted Storage: Sensitive information (passwords, financial details) is stored in encrypted form
• Firewall Protection: Advanced firewall systems to prevent unauthorized access
• Two-Factor Authentication: An additional layer of security for account login
• Regular Security Audits: Regular reviews to identify potential vulnerabilities
• Access Control: Only authorized staff have access to user information
• Data Backup: Regular secure backup management

While we are committed to ensuring the highest level of security, no digital system is completely impenetrable. However, ct66 will take immediate action in the event of any security breach and will notify affected users in a timely manner.

07. Data Retention Period

ct66 retains your information only for as long as necessary:

• Active account data: for as long as the account remains active
• Transaction records: for the period specified by legal and financial regulations
• Closed account data: for a limited period after closure (for legal requirements or dispute resolution)
• Log files and technical data: for the period required for security review

After the designated retention period, data is securely deleted or anonymized.

08. Your Rights

As a user of ct66, you have the following rights over your own information:

8.1 Right to Access

You can request at any time to find out what information we hold about you. If you contact the support team, we will provide it within a reasonable time.

8.2 Right to Correction

If your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or customer support.

8.3 Right to Deletion

In certain circumstances, you can request that your personal information be deleted. However, this right may be limited in cases of legal obligations, unresolved transactions, or active investigations.

8.4 Right to Opt Out of Marketing

You can opt out of promotional emails or notifications at any time. Each marketing message contains an unsubscribe link, or you can contact the support team.

8.5 Right to Object to Data Processing

In certain cases, you can object to a specific use of your information. We will carefully consider such requests.

09. Protection of Minors

ct66 strictly prohibits any person under the age of 21 from opening an account or using the platform. We do not intentionally collect any information from minors.

If it comes to our attention that a minor's information is in our system, we will immediately close that account and delete the associated information.

10. Third-Party Links and Services

The ct66 platform may integrate third-party services such as payment gateways (bKash, Nagad, Rocket) and game providers (Pragmatic Play, JILI, Spribe, PG Soft, etc.).

These third parties have their own privacy policies and manage information according to their own rules. ct66 is not responsible for their data collection or usage practices.

We enter into agreements with third parties for the protection of the data in the services they provide, but it is also advisable to review their own policies for the most current protections.

11. Changes to the Policy

ct66 may update this Privacy Policy from time to time. If any significant changes are made, we will:

• Display a notice on the platform
• Notify you at your registered email address
• Update the "Last Updated" date at the top of the page

Continuing to use the platform after the updated policy is published will be considered as your automatic acceptance of the new policy. Therefore, it is recommended to visit this page regularly.

12. Contact and Complaint Resolution

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our dedicated privacy team will carefully review your matter and respond within a reasonable time.

We take all privacy-related concerns with the utmost seriousness and are committed to resolving all complaints transparently and fairly.